FAQ

What types of readings do you offer?

We offer tarot card readings, pendulum readings, and intuitive guidance on topics such as love, career, personal growth, and more. Our readings are conducted by email or WhatsApp. Check out our 'Readings' page to see all that is available.
Can I ask specific questions during a reading?

Yes! You can ask specific questions, or we can focus on general guidance for your current situation.
How does a pendulum reading work?

A pendulum reading uses a crystal or weighted object to tap into your energy and answer yes/no questions. It’s an intuitive tool used to connect with your subconscious mind and higher self.
What do I need to prepare before a reading?

There’s no need to prepare anything specific, but it can be helpful to have clear intentions or questions in mind. It also helps the reader if you provide as much detail as possible so that they can provide you with a more accurate response.
What is a tarot reading and how does it work?

A tarot reading uses a deck of cards to provide insight into your life, offering guidance and advice based on the symbolism of the cards and intuitive interpretation.
Do you offer in-person readings or only online?

Our readings are offered online only. They are conducted via e-mail or WhatsApp.
What payment methods do you accept?

We accept payment by PayPal or card payment via the website.
Feedback or complaints

We do hope that you are satisfied with the service that we provide. If you have any feedback, good or bad, we would like to hear from you. Please contact us on support@oracles-lantern.com
What is your refunds policy?

We are committed to providing a high-quality service. However, we do not offer refunds once a reading or service has been provided. If you're dissatisfied with your reading, please reach out within 48 hours, and we'll do our best to address your concerns. All purchases, including email readings and WhatsApp message packages, are non-refundable once completed. In the event of any technical issues or errors, we will work with you to resolve them promptly. T&C's apply.